State Farm® Insurance Agent Steve Cannon

"I spoke with Debbie at Steve Cannon State Farm and she was so helpful. She was extremely professional and polite. She answered all my questions and even provided information on things I wouldn’t have thought to ask about. She took her time and compared different rates and saved me a considerable amount on my auto insurance. She made the transition from my old policies, different insurance company, to the new ones quick and simple. Thank you for all your help Debbie."

"I have been a State Farm customer with Steve Cannon’s agency since we moved to Georgia in 2006. Today, I met with Debby Meir to review my existing State Farm policies and to possibly find ways to reduce the cost of my insurance. Debby was very helpful by explaining why I should keep my umbrella policy. I decided to keep the policy. Debby explained how I could save money by taking a defensive driver class. I thought that was a good idea. I have a car that we drive less than 5,000 miles a year. Debby explained to me that State Farm has a program that will track the number of miles miles driven by my cars. If the annual mileage driven by one one car is less than 5,000, I can receive a discount with proper documentation. Debby helped me find a YouTube site for a defensive driving class and then a State Farm web sight which will assist me with information on how to document the annual mileages driven by each of my two cars. Debby did not apply any pressure to convince me to purchase additional policies or to increase coverage on an existing policy. I left the office completely satisfied with the results of my discussions with Debby. Thanks Debby for your assistance today."

"Steve Cannon - State Farm Insurance has gone above and beyond to provide amazing service. I have my personal insurance with them and work with them for our HOA insurance. Couldn't be more pleased with their professionalism and prompt service and they go to bat for their customers. Lisa is always reliable and follows up promptly. My personal agent, Derrick, is professional, thorough and knowledgeable. He took time to ensure I have the right coverage and follows up immediately. Very happy with this team of insurance professionals."

"We’ve been State Farm members for over 40 years — the last 20 with Steve Cannon’s office — and the service has never let us down. When we came in to file a claim, Hannah was incredibly helpful and made the whole process smooth and stress-free. We’re grateful for the consistent care we’ve received over the years and would absolutely recommend this office to anyone looking for an agent they can trust long-term."

"Debby helped us with our policy and she was very nice and personable! I will definitely recommend her and this office :)"

"Debbie is very knowledgeable and easy to work with. Highly recommend."

"Debbie was very helpful. Took the time to make sure I was getting the best price State Farm could give me"

"STAY AWAY! After a year of paying for insurance with my daughter on policy they said she wasn’t on. I asked how could that be I left the other insurance company because you were 45 dollars cheaper with her on my insurance. Before I had her on my insurance my wife and I were paying $300 less. Why would 2 adults who haven’t had a speeding ticket in over 15years no accidents in over 15 years be paying soo much."

"Debbie was great and friendly ,, she did an awesome job lowering my car insurance"

"Hannah took care of adding my new car and canceling the old one. Always a pleasure dealing with her."

"We have been customers for 3 years. Their communication has been really good. They take the time to get to know us and make sure we are taken care of. Thanks!"

"I am extremely disappointed with my recent experience with Steve Cannon State Farm Insurance. I initially called to add a new vehicle to my policy and spoke with Colin, who provided me with a quote. I asked him to email the quote, but he said due to a system change, he was unable to send it at that time. He told me to call back the next day to start the process and said he would leave detailed notes about our conversation, including the quote. When I called back the next day, I spoke with Marisa Litavis, who seemed completely unaware of what Colin and I had discussed. Instead of professionally reviewing the situation, she made an inappropriate comment along the lines of “you know men do not give details,” along with other comments about Colin’s work ethic that I should not have been told as a customer. That was extremely unprofessional. Marisa then gave me a new quote that was over $100 more per month than what Colin quoted me the day before. When I asked why the price was so different, she said they were doing system upgrades and that she would double-check and call me back. When she called back, she said the higher amount was the new price and that Colin’s quote was incorrect. Because of the drastic price difference, I decided to shop around. I found a new policy for my home and auto insurance with another large company. They offered better coverage at a much more affordable price than what I was being quoted by Steve Cannon State Farm. Since the office was already closed, I waited until the next morning to call and cancel my policies. When I spoke with Marisa again and told her I wanted to cancel because I found better and more affordable insurance, her attitude was extremely rude and unprofessional. I felt mistreated and disrespected. As a Black customer, the way I was spoken to made me feel like I was being treated unfairly. Marisa told me she would cancel the policies and that I should receive cancellation information. Because of her tone and the way the conversation was going, I asked to stay on the line until I received confirmation. She rudely told me to “hold.” Once she came back, I confirmed I received the cancellation information. While I was still speaking, she abruptly said “okay, bye” and hung up while I was mid-sentence. I called back and told her she had hung up on me. She denied it and became argumentative. She also wanted the rate and company name of my new insurer, but at that point, I no longer felt comfortable continuing that discussion. I told her directly that her behavior was rude and unprofessional. I have had my home and two vehicles insured through this State Farm location since I purchased my home in January 2021. As a long-term customer, I expected professionalism, respect, and fairness. Instead, I experienced inconsistent quote information, inappropriate comments about another employee, poor communication, and rude treatment when I chose to move my policies elsewhere. I used to think highly of State Farm, so this experience was very disappointing. I hope State Farm does not condone this type of behavior from any office representing its brand. Steve Cannon State Farm be mindful of your employees and how they treat your customers. Customers should be treated respectfully, even when they choose to make the best financial decision for their household."

"Leisha was great in helping me with my new auto policy today… her excellence in customer service was very much appreciated!"

"Debbie is awesome! It’s always great to talk to her. She always gives me great insight and introduces me to new policies, she is an absolute joy."

"I called Leisha Smith at Steve Cannon office with a quote request. She is knowledgeable , patient and helpful . The customer service is top which is rare these days. I ended up with her company"

"LETS GO DERRECK! Ask for Derreck you will not be disappointed"

"I have been with Steve Cannon State Farm for 20+ years. I have been so pleased with their service and their product. I had the privilege of reviewing my policies with Derreck. He was wonderful! He patiently went through each line item and answered all of my questions bringning clarity and peace of mind."

"Steve, my long time friend, and Derreck, my new friend.... thank u for helping me with my auto and home insurance ...saving me money! I appreciate Derreck seeing me last week and being so helpful and taking care of me....it meant a lot to me!"

"Deborah Meier is a wonderful and knowledgeable agent. She will help you determine the appropriate insurance coverage for you with careful consideration."

"I needed to add an additional policy to my account and John Robert was extremely helpful in the process! He was able to capture all the needed information, provide timely updates and get me set up quickly! Thank you John Robert!!"

"Great team at this office. Deborah is quick to respond and gives me the options in an easy to understand way and any changes are made quickly."

"Deborah was super helpful and made the process very easy"

"The office staff at Steve Cannon’s office is fantastic. Very helpful and thorough."

"Debbie has been so helpful! Advocating for us, explaining everything along the way and making sure we understand it all. Super grateful for all of her help!"

"John Robert Sess was a very helpful agent! He was timely, well organized, and helped me save a lot of money on my policy! I definitely recommend John Robert! If you’re looking for insurance and want someone who cares about you and is going to be responsive, then choose this guy!"