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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rebecca P

June 19, 2025

5  out of  5
rating by Rebecca P
"Cindy was very helpful with resolving my issue, and sent me a link I was able to use to get my autopay set up. The original email from State Farm sent me to page that said "Try back later" which was very frustrating! Thank you again, Cindy!! :-)"
We responded:
"Thank you so much for your feedback! We're thrilled to hear that Cindy was able to assist you in resolving your issue and help you set up your autopay. We apologize for the frustration you experienced with the original link, and we appreciate your understanding. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Deborah Feliciano

June 19, 2025

5  out of  5
rating by Deborah Feliciano
"I’ve had an excellent experience with State Farm! From the start, their customer service has been top-notch — always friendly, knowledgeable, and quick to respond. My agent took the time to explain my coverage options clearly and helped me find a policy that fits my needs and budget. When I’ve had a question or needed to file a claim, the process was smooth and stress-free. I feel confident knowing I’m covered by a company that genuinely cares about its customers. Highly recommend!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that you’ve had such a positive experience with State Farm. Our team takes great pride in providing friendly and knowledgeable service, and it's fantastic to know that your agent was able to help you find the perfect policy for your needs. We’re also glad to hear that the claims process was smooth for you. Your confidence in us means a lot, and we truly appreciate your recommendation! If you ever need anything in the future, don’t hesitate to reach out."
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Mark Ponder

June 18, 2025

5  out of  5
rating by Mark Ponder
"I used to have coverage with various carriers but I have everything with the Cannon agency. I get great prompt service it’s nice to make one inquiry for all my needs."
We responded:
"Thank you for sharing your positive experience with the Cannon Agency! We're thrilled to hear that you appreciate the prompt service and the convenience of having all your coverage needs managed in one place. Our team is dedicated to providing excellent support, and it's wonderful to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority!"
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Crystal Stephens

June 17, 2025

5  out of  5
rating by Crystal Stephens
"Steve Cannonns staff is always helpful and they are willing to go the extra mile to help meet their clients needs I have been with them for many years"
We responded:
"Thank you for your wonderful review! We truly appreciate your loyalty over the years. We're glad to hear that Steve Cannon's staff consistently goes the extra mile to meet your needs. Your satisfaction means a lot to us, and we look forward to continuing to provide you with exceptional service in the future!"
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Eric Mallonee

June 17, 2025

5  out of  5
rating by Eric Mallonee
"Marisa has always been very helpful in resolving any issues and answering questions."
We responded:
"Thank you for your feedback! We're delighted to hear that Marisa has been so helpful in resolving your issues and answering your questions. Providing excellent support is our priority, and we're glad to know she's making a positive impact. If you need anything else, feel free to reach out!"
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Patty Ponder

June 17, 2025

5  out of  5
rating by Patty Ponder
"Steve Cannon State Farm here is Towne Lake has been a wonderful agency to work with. They are always responsive and resolve any matters in a timely manner."
We responded:
"Thank you for your fantastic review! We're so glad to hear that your experience with Steve Cannon State Farm has been positive. Our team strives to be responsive and efficient, and it's great to know that we've met your expectations. If you ever need assistance in the future, please don’t hesitate to reach out!"
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Andrew Snow

June 16, 2025

5  out of  5
rating by Andrew Snow
"Been with this agency for years and our rep Lisa has always been really communicative and helpful. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lisa has consistently provided you with excellent service. Your recommendation means a lot to us, and we appreciate your loyalty to our agency. If you have any further questions or need assistance, please don't hesitate to reach out!"
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Chancy Durkee

June 16, 2025

5  out of  5
rating by Chancy Durkee
"The team at Steve Cannon Agency is always so responsive and helpful with my insurance needs. Everyone in the office is lovely to work with—they’ve made the entire experience smooth, personal, and far better than I’ve experienced elsewhere."
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that our team at Steve Cannon Agency has been responsive and helpful with your insurance needs. It's wonderful to know that you found the experience smooth and personal. Your satisfaction is our top priority, and we truly appreciate your kind words. If you need anything further, please feel free to reach out anytime!"
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Hunter Coggins

June 14, 2025

5  out of  5
rating by Hunter Coggins
"Hannah is always so helpful and makes sure I get all the discounts!"
We responded:
"Thank you for your great feedback! We're so glad to hear that Hannah has been helpful in ensuring you receive all the discounts available. She truly goes above and beyond for our clients, and your recognition means a lot to us. If you have any other questions or need assistance, don’t hesitate to reach out!"
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Allen B

June 13, 2025

5  out of  5
rating by Allen B
"Hannah is always so helpful and very knowledgeable! She is always there to welcome me when I walk in. She has helped me straighten out some problems I have had. Hopefully she will be with State Farm for many years!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Hannah has provided you with such helpful and knowledgeable service. Her welcoming demeanor and problem-solving skills are truly an asset to our team. We appreciate your kind words and hope to continue serving you for many years to come. If you need anything else, please don’t hesitate to reach out!"
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Riley

June 13, 2025

5  out of  5
rating by Riley
"Hannah was incredibly helpful! In this day and age when insurance just continues to get more and more expensive even when you have a clean driving record and you don’t get a bunch of tickets and you don’t crash your It still goes up and up at the same time every time I talk to my insurance people they always try to upsell me, but Hannah did NOT. She listened to me complain and preach and was very respectful to me and I really appreciate that. She even went over several ways That me and my wife could save money on our insurance. Which is exactly what I need from my insurance company. I will never understand how if you drive safely you don’t automatically get all the discounts. Thank you Hannah for your time and your help!"
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that Hannah provided you with the respectful and attentive service you deserve. It's great to know she took the time to listen to your concerns and helped you explore ways to save on your insurance. We understand how frustrating the rising costs can be, and we’re committed to providing our clients with the best possible solutions. Your appreciation for Hannah's efforts means a lot to us! If you or your wife have any further questions or need assistance, please don’t hesitate to reach out."
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Dana Driggers

June 12, 2025

5  out of  5
rating by Dana Driggers
"I've had a great experience with my insurance agent at State Farm. Derreck is always professional, responsive, and helpful. I highly recommend them if you need insurance."
We responded:
"Thank you for your fantastic review! We’re so pleased to hear that you’ve had a great experience with Derreck. His professionalism and responsiveness are truly invaluable, and we appreciate your recommendation. If you have any further questions or need assistance, please feel free to reach out anytime. We're here to help! "
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Shelby Rensel

June 12, 2025

5  out of  5
rating by Shelby Rensel
"Marisa & Lisa are fantastic to work with. 10/10 recommend Steve Cannon State farm, they are timely in all they do and very thorough. We use them for Auto, Home and Personal property insurance. Highly recommend and they have been a pleasure to always work with!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Marisa and Lisa provided you with excellent service. It's great to know that you find our team timely and thorough in handling your auto, home, and personal property insurance needs. Your recommendation means a lot to us, and we look forward to continuing to serve you!"
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Sam Mele

June 12, 2025

5  out of  5
rating by Sam Mele
"Mrs. Lisa takes such good care of us ! Great people at Steve Cannon."
We responded:
"Thank you for your kind words! We're so glad to hear that Lisa has been taking great care of you. Our team at Steve Cannon State Farm is dedicated to providing exceptional service, and it's wonderful to know that you feel supported. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your trust in us!"
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Cody Knighton

June 12, 2025

5  out of  5
rating by Cody Knighton
"Always the best and fastest services! You will not find a better insurance company to work with. A+"
We responded:
"Thank you for your fantastic review! We're delighted to hear that you consistently receive the best and fastest service from us. Your satisfaction means everything, and we appreciate your A+ rating! If you ever need assistance or have any questions, please feel free to reach out. We're here to help!"
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Lexi Mele

June 12, 2025

5  out of  5
rating by Lexi Mele
"Lisa Snow is the best! Always a great experience working with her, I wouldn’t go anywhere else!"
We responded:
"Thank you for your amazing feedback! We're thrilled to hear that Lisa has provided you with such a great experience. Your loyalty means a lot to us, and we're so glad to have you as part of our family. We're here for you!"
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Otto Fiek

June 12, 2025

5  out of  5
rating by Otto Fiek
"I am really happy with the GREAT service provided by Deborah @ Steve Cannon / State Farm."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Deborah provided you with great service. She truly goes above and beyond for our clients, and your satisfaction is our top priority."
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Linda Onyskiw

June 11, 2025

5  out of  5
rating by Linda Onyskiw
"Cindy Pope is truly an asset to Steve Cannon's State Farm office in Woodstock, Ga. I had taken the Defensive Driving Course and needed to email the Certificate of Completion to the office. I wasn't sure how to do that and Cindy helped me with the process. She was very helpful, very patient and stayed on the phone with me until I was able to forward the Certificate. That is truly what customer service is all about. Thank you Cindy."
We responded:
"Thank you for sharing your wonderful experience! We're so pleased to hear that Cindy was able to assist you with the process of submitting your Defensive Driving Course certificate. Her patience and dedication to providing excellent customer service truly exemplify what we strive for at Steve Cannon's State Farm office. We appreciate your kind words and will make sure to pass along your thanks to Cindy!"
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Emily Davidson

June 10, 2025

5  out of  5
rating by Emily Davidson
"The best of the very best! Can’t say enough good things! They’ve always been there for us!"
We responded:
"Thank you so much for your glowing review! We’re thrilled to hear that you feel we are the best of the best and that we have always been there for you. Your trust and support mean the world to us! If you ever need anything or have any questions, please don't hesitate to reach out. We're here for you!"
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Evan Dias

June 10, 2025

5  out of  5
rating by Evan Dias
"Colton was absolutely phenomenal with helping protect my family. I do not switch insurance companies often, so I had a lot of concerns as I was entering the market. I never knew there were so many options for life insurance either. Colton listened to my goals closely and tailored the policy to accomplish exactly what I wanted. He took the time to explain every detail and make sure I got the policies that made the most sense for my family. This is the first time I have truly felt like someone was on my side at an insurance company and I truly can’t thank you enough."
We responded:
"Thank you for your heartfelt review! We’re so glad to hear that Colton was able to provide you with the support and guidance you needed while navigating your life insurance options. It’s wonderful to know that he listened to your goals and tailored a policy that fits your family’s needs. We pride ourselves on offering personalized service, and it’s rewarding to hear that you felt truly supported. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. Thank you for trusting us with your insurance needs!"
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Candace Cash

June 10, 2025

5  out of  5
rating by Candace Cash
"The front fest of his office is always very friendly and super helpful!"
We responded:
"Thank you for your kind words! We're delighted to hear that our front office staff is consistently friendly and helpful. Providing a warm and welcoming environment for our clients is a top priority for us. If there's anything else we can assist you with, please feel free to reach out. We appreciate your feedback!"
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tanya lancaster

June 10, 2025

5  out of  5
rating by tanya lancaster
"Always provide superior customer service."
We responded:
"Thank you for the wonderful review!!"
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Jere Jones

June 10, 2025

5  out of  5
rating by Jere Jones
"I had some questions about my auto policies and Kelly was very helpful. Most importantly she made sure I proceeded to implement changes in the right order to avoid issues with DMV. Thank you Kelly !!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Kelly was able to assist you with your auto policies and ensure everything was handled correctly to avoid any issues with the DMV. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us!"
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Jessica Anderson

June 10, 2025

1  out of  5
rating by Jessica Anderson
"2nd edit: Steve Cannon's office has sent me paperwork to transfer to another office rather than working with me to address and resolve the existing issues. Edit: Within an hour of posting this review, I received my first call from Steve, who expressed that he felt the review was unfair. However, he did acknowledge that his office had failed to communicate effectively. During that single phone conversation, he assured me with statements such as, “I will take care of you,” and “Trust me.” Unfortunately, I have not heard from him since. It has now been three weeks without any follow-up. As of today, June 4, 2025—nearly two months since the date of loss on April 7, 2025—my six-year-old child and I are still living in a home with concrete floors and a makeshift kitchen and bathroom setup. Despite the initial assurances, the situation remains unresolved. I’m extremely disappointed in the level of service I’ve received from Steve Cannon with State Farm. My date of loss was April 7, 2025, when my entire home flooded. Despite repeated requests, I have yet to receive a single phone call from my agent. I initially requested a call and, after hearing nothing, followed up myself. I was told by the receptionist that she assumed my issue had been resolved and never passed along the message. I called again and asked for a call back, only to be told later that “we” had agreed I didn’t need one—which was never the case. At this point, five weeks have passed and my agent has still not made any attempt to contact me directly. Instead, Kailee—the person who answers the phones—has done more to handle my claim than the agent I pay thousands of dollars to every year. It also took over three weeks just for the payout process to even begin. The complete lack of communication, urgency, and follow-through has only added to the stress of a major home disaster. I expected better from State Farm and especially from my designated agent. This experience has been incredibly frustrating and disheartening."
We responded:
"I appreciate you expressing your concerns regarding your experience with my office. However, I want to clarify that my team worked diligently to process and facilitate your claim. After your initial report, one of our dedicated team members took the initiative to contact you at 8:30 PM to ensure that you, your family, and your dog were safe and had secure accommodations following the flood in your home. We issued a reimbursement check within four weeks of your claim, significantly faster than the standard 8 to 10 week timeline. It’s important to emphasize that the payout process does take time and it did not begin in three weeks. Our team ensured you were connected with your claims adjuster each time you reached out, prioritizing your needs throughout the entire process. We recognize that navigating homeowner claims, especially those involving water damage, can be complex and stressful. We understand the challenges you faced and hope you can find some peace knowing you have received compensation for the damages incurred."
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Emily Rensel

June 10, 2025

5  out of  5
rating by Emily Rensel
"I cannot recommend Steve Cannon State Farm 🏡🚙 for insurance enough! They were the first insurance company that I researched as I needed to find my own insurance plan. They made me feel confident about picking insurance as they were super supportive and answered all of my questions. Till this day, I have used them for about two years or more, and I am still very happy and satisfied with the customer service and the feeling that I am protected in terms of my car insurance and my renters insurance."
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that your experience with Steve Cannon State Farm has been so positive. It's wonderful to know that their team provided you with the support and information you needed to feel confident in your insurance choices. We are thankful for your support and cannot wait to continue to serve you!"